We want you to be satisfied. We offer unlimited free revisions to improve your initial design. If there’s a processing error, failure to meet design requirements or dissatisfaction with the service, a refund may be requested within five days of the initial design completion. The refund amount depends on when you make the request.
No refunds after 120 hours, but contact us with concerns. If there’s no response for 14 days, the project halts, and a $300 re-registration fee applies.
To claim a refund, contact our support department. We may approve/disapprove based on individual cases.
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Standard messaging and data rates may apply. You can unsubscribe from emails or stop mobile communications at any time.
We’ll strive to communicate reasonably and keep your information confidential. Changes to this policy will be posted on our website.
For any questions, contact us at info@excelwebagency.com.
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